Support¶
Email¶
- Screens often have a feedback button, bottom-right, to open an email.
- Email is seen by the development team.
Telephone¶
+44 (0) 1367 718474
- In office hours (09:00 to 17:00 UK) we will usually respond immediately, even if you leave a message.
- Depending on your Service Level Agreement, you may also have a 24h support number.
We can also use screen-share and teleconferencing to assist you.
Training¶
We offer training at our offices or yours, and remotely. Please contact us to request training.
Network Architecture Diagram
Known Issues¶
Find our known issues and solutions listed below. If an issue is not listed, please contact support.
Issues with Datatables on New Versions